Terms of Service
Last updated: January 2026. Please read these terms carefully before using our website and services.
1. Acceptance of Terms
By accessing and using the Lens & Diagnosis website (akhalsignature.com) and engaging with our photography studio services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our site or services. We reserve the right to refuse service to anyone who does not comply with these terms.
2. Description of Services
Lens & Diagnosis is a diagnostic-first fashion photography studio based in Alexandria, Egypt. We provide photography services, creative consultation, and portfolio development designed to help fashion brands and editorial teams clarify and strengthen their visual identity. Our services include studio sessions, creative direction, image editing, and strategic guidance on visual communication.
All services are provided as described in our service packages and project agreements. Specific deliverables, timelines, and pricing are confirmed in writing before work begins.
3. Permitted Use of the Website
You agree to use this website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the website. Prohibited behavior includes:
- Harassing or causing distress or inconvenience to any person
- Transmitting obscene or offensive content
- Disrupting the normal flow of dialogue within our website
- Attempting to gain unauthorized access to our systems or networks
- Copying, reproducing, or distributing content without permission
- Using automated tools or scripts to scrape or collect data from the site
4. Intellectual Property Rights
All content on the Lens & Diagnosis website—including but not limited to text, images, photography, graphics, logos, layouts, and design elements—is the exclusive property of Lens & Diagnosis or licensed to us by third parties. These materials are protected by copyright, trademark, and other intellectual property laws applicable in Egypt and internationally.
You may view and print pages for personal, non-commercial reference only. You may not reproduce, modify, distribute, transmit, display, perform, or publish any content without our prior written permission. This includes portfolio images, case studies, and before-and-after work samples.
If you have commissioned photography services from us, ownership of the final edited images transfers to you according to the terms of your service agreement. Raw files, outtakes, and work-in-progress materials remain our property unless explicitly stated otherwise in your contract.
5. Client Work and Confidentiality
For clients who engage our studio services, we may use anonymized versions of your work in our portfolio and case studies to demonstrate our diagnostic approach and creative capabilities, unless you request otherwise in writing. We respect the confidentiality of your brand strategy and creative direction.
Any non-disclosure agreements or confidentiality terms specific to your project will be outlined in your service agreement and take precedence over this general policy.
6. Limitation of Liability
To the fullest extent permitted by law, Lens & Diagnosis and its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the website or services, including but not limited to loss of revenue, loss of data, business interruption, or reputational harm.
Our total liability for any claim arising from these terms or your use of our website shall not exceed the amount you have paid us for services in the twelve months preceding the claim, or one hundred Egyptian pounds, whichever is greater.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability, so some of the above limitations may not apply to you.
7. Disclaimers
The website and all content are provided on an "as is" and "as available" basis without warranties of any kind, express or implied. We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components.
We make no guarantee regarding the results of photography services. Creative outcomes depend on many factors including client input, subject matter, lighting conditions, and post-production choices. While we apply our diagnostic methodology to solve visual communication problems, we cannot guarantee that all creative objectives will be fully realized.
Third-party links on our website are provided for convenience only. We are not responsible for the content, accuracy, or practices of external websites.
8. Payment and Cancellation
Pricing for services is quoted in Egyptian pounds and confirmed in writing before work begins. Payment terms are specified in your service agreement. Deposits or advance payments may be required to secure your booking.
Cancellations must be made in writing. Refund eligibility depends on the timing of cancellation and the nature of services already rendered, as detailed in your service agreement. Deposits are generally non-refundable if you cancel within fourteen days of your scheduled session.
9. User-Generated Content and Feedback
If you submit comments, testimonials, or other content to our website or social media channels, you grant us the right to use, reproduce, and display this content for promotional purposes without additional compensation. You represent that you own or have permission to share any content you submit and that it does not infringe on third-party rights.
10. Governing Law and Dispute Resolution
These Terms of Service are governed by the laws of Egypt. Any disputes arising from these terms or your use of our website shall be subject to the jurisdiction of the courts in Alexandria, Egypt.
Before pursuing formal legal action, we encourage you to contact us at hello@akhalsignature.com to discuss and attempt to resolve any concerns informally.
11. Changes to These Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site following any changes constitutes your acceptance of the new terms. We recommend reviewing these terms periodically to stay informed of any updates.
12. Severability
If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
13. Contact Us
If you have questions about these Terms of Service, wish to report a violation, or need to discuss your specific situation, please contact us:
- Email: hello@akhalsignature.com
- Phone: +20 10 5200 3274
- Location: Alexandria, Egypt